Shipping policy
Shipping Policy
At LillSash, we are committed to delivering your orders of shirts, skirts, and shorts in a timely and reliable manner. Please review our shipping policy below for details on how we process and deliver your purchases.
Shipping Method
We offer a single, standard shipping option for all orders. This method ensures your items are handled with care and delivered to your specified address. Please note that no expedited or express shipping is available at this time.
Shipping Costs
All orders are subject to a shipping fee. There are no free shipping promotions or waivers applicable. The exact shipping cost will be calculated and displayed at checkout before you complete your purchase.
Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive an email notification with tracking information once your order has been shipped.
Delivery Time
Delivery times vary depending on your location. Standard shipping generally takes 5-10 business days for domestic addresses and 10-20 business days for international destinations. Please note that these are estimates and actual delivery may be affected by customs, weather, or other unforeseen circumstances.
Order Tracking
Once your order is dispatched, you will receive a tracking number via email at the address you provided during checkout. You can use this tracking number to monitor the progress of your shipment through our carrier's website.
Shipping Address
Please ensure that your shipping address is accurate and complete. LillSash is not responsible for delays or losses resulting from incorrect or incomplete addresses provided by the customer. If you need to update your address after placing an order, please contact us immediately at [email protected].
Lost or Damaged Items
In the rare event that your order is lost or arrives damaged, please reach out to us at [email protected] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, arrange a replacement or refund.
International Shipping
For orders shipped outside of our domestic region, please be aware that customs duties, taxes, and import fees may apply. These charges are the responsibility of the recipient and are not included in the shipping cost paid at checkout. LillSash is not liable for any delays caused by customs processing.
Contact Us
If you have any questions or concerns regarding your shipment, please do not hesitate to email us at [email protected]. Our team is here to assist you.