Terms of service

Welcome to LillSash. By accessing or purchasing from our online store, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or placing an order. If you do not agree with any part of these terms, you should not use our services.

1. User Agreement

By using the LillSash website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian. You agree to provide accurate, current, and complete information when making a purchase. All transactions are subject to acceptance and availability. LillSash reserves the right to refuse or cancel any order at our sole discretion, including but not limited to instances of pricing errors, stock unavailability, or suspected fraudulent activity.

You agree not to use our website for any unlawful purpose or in violation of these terms. Unauthorized use of this site may give rise to a claim for damages and/or be a criminal offense.

2. Limitation of Liability

LillSash provides products "as is" and "as available" without any express or implied warranties, including but not limited to implied warranties of merchantability or fitness for a particular purpose, to the maximum extent permitted by applicable law. We do not guarantee that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

In no event shall LillSash, its directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or the purchase of any products, including but not limited to loss of profits, data, or goodwill, even if advised of the possibility of such damages. Our total liability to you for any claim arising from these terms or your purchase shall not exceed the amount paid by you for the product giving rise to the claim.

3. Intellectual Property Protection

All content on the LillSash website, including but not limited to text, graphics, logos, images, product descriptions, designs, and software, is the exclusive property of LillSash or its licensors and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any content without our prior written consent.

The LillSash name, logo, and all related product names are trademarks of LillSash. Unauthorized use of these trademarks is strictly prohibited. Any infringement of our intellectual property rights will be pursued to the fullest extent of the law.

4. Refund Policy

We strive to ensure your satisfaction with every purchase from LillSash. If you are not completely satisfied with your order, you may request a refund or exchange subject to the following conditions:

  • Eligibility: Items must be returned within 30 days of the delivery date. Products must be unworn, unwashed, and in their original condition with all tags attached. Items showing signs of wear, damage, or alteration will not be accepted.
  • Non-returnable items: For hygiene reasons, certain items such as intimates or swimwear may not be eligible for return unless defective. Please check the product page for specific restrictions.
  • Process: To initiate a return, please contact us at [email protected] with your order number and reason for return. We will provide you with a return authorization and shipping instructions. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
  • Refunds: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-10 business days and credited to your original payment method. Shipping charges are non-refundable unless the return is due to our error.
  • Exchanges: Exchanges for a different size or color are subject to availability. If the desired item is unavailable, a refund will be issued.

For any questions regarding our refund policy, please contact us at [email protected].

5. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any disputes arising from these terms or your use of the LillSash website shall be subject to the exclusive jurisdiction of the courts located in Delaware.